In recent years, a common concern among experts has been the lack of teamwork and the tendency to prioritize individualism over collective intelligence in decision-making processes, which is seen as hindering the progress of developing countries. To address this issue, a study was conducted to examine the communication evaluation model of financial teams at the Agricultural Insurance Fund from 2020 to 2021. The research identified 15 key variables, such as innovation, customer satisfaction, effective communication, mutual trust, and leadership, that are crucial for assessing the communication within financial teams. A sample of 148 individuals was chosen from a total population of 240 managers and experts at the Agricultural Insurance Fund, and data analysis was performed using path analysis and SMARTPLS3 software. The results indicated that, aside from cultural interaction and flexibility, which had negligible impact, the other 13 variables significantly influenced financial team communication. Among these, effective communication and mutual trust had the most substantial impact on team communication. By implementing appropriate team-building strategies, managers at the Agricultural Insurance Fund can enhance communication within teams and better achieve organizational objectives.
Type of Study:
Research |
Subject:
Special Received: 2024/02/27 | Accepted: 2024/05/20